If you have any questions about the product, please contact us.
- Most orders leave our warehouse within 24-72 hrs.
- Once your package has been scanned & has generated tracking information, you will be notified via email with each & every recent status update.
- If possible, please include your mobile number in your shipping information so that the package courier can contact you in-case there is no one in your household when your package arrives. Mail theft is continually on the rise, so we need to make sure everything is in order. Most importantly, sometimes your package will be held at your local, or main post office branch for you to pick up. Your contact number is important.
- Processing time: 1-3 days
- Shipping Time Estimates: On some select items that indicate 5-7 days delivery, it will arrive on that time frame, respectively (applicable for US only). For most of the items, it takes around 10-15 business days for United States, and 10-20 business days for other countries.
For what reasons can I return an item?
- DEFECTIVE - items not working properly or malfunctioning
- NOT AS ADVERTISED - any description that does not match with the physical item
- WRONG ITEM - you received an incorrect product
- DAMAGED - broken items, broken pieces, etc.
Change of mind, or if you bought the wrong size, is NOT applicable as a return reason.